Support & Resources

Frequently Asked Questions

Everything you need to know about Trigol.io signals, performance data and how to get started.

The Service
What exactly does Trigol.io provide?

Trigol.io delivers AI-powered Buy-at-Open insights per day, each with a defined 1–3 day exit window and an accompanying confidence score. You stay fully in control of the execution — we provide the intelligence, you make the decision.

What markets does Trigol.io cover?

We focus on NYSE stocks, selected for stability, data reliability and institutional-grade liquidity. We are planning to expand into additional markets in future releases.

When do I receive the daily insights?

Insights are delivered before market open so you can prepare your Buy-at-Open entry well in advance. This gives you time to review the signal, check confidence scores and decide how to act.

Is this automated trading?

No. Trigol.io does not execute trades on your behalf. You receive clear, actionable insights and decide if and when to place your orders through your own broker.

How It Works
How does the AI generate daily insights?

Our system processes thousands of market variables using 500+ Machine Learning models, analyzing volatility, trend behavior, volume patterns and market regime to identify short-term, high-probability setups. The output is a ranked list of signals with confidence scores.

What is the expected holding period?

Each insight comes with a 1–3 day exit window, built to optimize risk-adjusted returns and reinforce disciplined decision-making. Holding beyond the suggested window falls outside the model's intended scope.

What if I miss the daily insights?

Each insight is designed only for that specific day's open. If you miss it, simply wait for the next day's signal — no chasing entries, no forcing trades. Discipline is part of the edge.

Do I need trading experience to use Trigol.io?

No advanced experience is required. If you know how to place a simple Buy-at-Open order (market order) and close a position within 1–3 days, you're ready to use Trigol.io.

Performance & Risk
What is the Opening Price used in performance calculations?

Our models rely on the official opening and closing prices of the market. Some brokers allow traders to place a market order before the market opens and in those cases may guarantee execution at the official opening price. This behavior depends entirely on the broker's policies. We recommend checking how your broker manages pre-market orders to ensure proper alignment with the model's performance data.

Do the reported performances include fees or currency risk?

No. The results reflect only the model's raw performance. Actual returns may vary depending on your broker's transaction costs, spreads and the currencies involved in your account.

Do you guarantee profits?

No. Trigol.io does not guarantee returns. Trading always involves risk and past performance does not guarantee future results. Use our signals as one input in your decision-making process, not as financial advice.

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Account & Privacy
Do you store payment or trading data?

We do not access, store or manage any of your trading activity. All billing is processed through trusted third-party platforms and we never request brokerage credentials of any kind.

How does the affiliate program work?

If you refer traders who subscribe to the Premium plan, you receive a recurring commission for each active subscription. Contact us for details on how to get your referral link.

Still have questions?

Reach out and we'll get back to you as soon as possible.

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